Kit Servicing Information

As of January 2018 we are a fully accredited Apeks/Aqualung Technical Diving and Service Centre. As such we now offer a full Apeks/Aqualung Regulator servicing programme.

Additionally, we can source any general dive kit supplied by Apeks/Aqualung as well as a wide range of kit specifically used for Technical Diving.

Our planned turnaround time for regulator servicing is 3-5 working days. However, there may be occasions where, due to a heavy workload, Bank Holidays, Annual Leave, etc., this could be longer (we will advise you at the time of receiving your equipment).

The Manufacturers advice is that Apeks/Aqualung Regulators should be fully serviced on a 2 yearly basis – or – when they have been exposed to 300 dives – whichever is the earliest. However, depending on the care taken with regulators following use, it maybe that they will require a full service earlier than the time specified. On that basis it is advised that you should have them ‘Health-checked’ after 12 months – or if you feel there is an issue.

 As part of the Full Regulator Service we will:

  • Do a full pre-strip Diagnostic inspection and advise you of any unexpected fault/s that we find (Wear & Tear, Leaks, etc)
  • Ultrasonic clean all relevant components, service and then re-assemble the set
  • Strip and clean any gauge console/s, checking swivel pins and hoses. If during our initial inspection of your equipment we find a fault - we will contact you in advance and advise of any parts that need to be replaced. Items such as hoses, swivel pins and mouthpieces will incur an additional charge and so we need your authorisation to proceed and so avoid any unexpected charges.
  • All equipment is then fully reassembled and tested to the manufacturer’s specification before being “tank tested” to check for any leaks.

 Annual Health Check

As a service to our customers we offer an annual health check on your regulators. (The 12 month initial FREE health check will apply to customers who have purchased a new set of Apeks/Aqualung regulators from Cardiff Scuba since 1st January 2018).

This means that we will:

  •  Inspect the set for general condition
  • Leak test the set
  • Inter-stage pressure test and reset where indicated
  • Cracking pressure test
  • Identify and notify you of any items that need to be replaced with your authorisation

Automated Service reminders will be sent to you via email so you will never miss a Health check or Full Service.